Shipping policy
PAWSCAPES
Last Updated: June 2026
Thank you for shopping with PAWSCAPES. We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping (if available): 1–3 business days
Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other factors outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. Tracking updates are provided directly by the shipping carrier.
Shipping Locations
PAWSCAPES currently ships within the United States. We may expand to additional locations in the future.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship the order.
Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, PAWSCAPES is not responsible for delays caused by the carrier.
If your package appears lost, please contact us at support@shoppawscapes.com and we will do our best to assist you in working with the carrier to locate your shipment.
PAWSCAPES is not responsible for stolen packages that have been marked as delivered by the carrier.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery and include:
- Your order number
- Photos of the damaged item
- Photos of the shipping packaging
We will review the claim and determine an appropriate resolution.
Questions
If you have any questions regarding shipping, please contact us at:
PAWSCAPES
Email: support@shoppawscapes.com
Website: www.shoppawscapes.com
Thank you for supporting our small business and bringing pet-inspired décor into your home. 🐾