Refund policy
All Sales Are Final
All purchases made through PAWSCAPES are final. We do not accept returns, exchanges, or cancellations once an order has been placed and/or payment has been processed. Please review your order carefully before completing your purchase.
No Refunds
PAWSCAPES does not issue refunds for any reason, including but not limited to:
Damaged or Defective Items
If you receive an item that is damaged or defective upon arrival, please contact us within 48 hours of delivery with photographic evidence of the damage. PAWSCAPES reserves the right to offer a replacement or store credit at our sole discretion for verified defects only. Claims submitted after 48 hours of confirmed delivery will not be considered.
Questions Before You Buy?
We encourage all customers to reach out with questions prior to completing a purchase. Our team is happy to help!